Where in the Octopus app do I find my referral code

Open the Octopus Energy app, sign in with the email you used to register, tap Account or the menu, then select Refer a friend or Share and earn. Your personal referral link or a visible button to copy it will be shown there.

Where on the Octopus website is the referral link located

Sign in at octopus.energy, go to your dashboard, and look for Refer a friend, Share and earn, or Account credits. The referral link is usually presented with share buttons for easy copying.

I still cannot find my referral code What should I check first

Confirm your account is active and on supply. Ensure you are logged in with the same email used for signup. If you recently switched suppliers, wait until the move-in or start-of-supply is confirmed because the referral section often appears only after supply is live.

What if my referral link is missing after my account is active

Clear app cache or log out and back in, try the website instead of the app, and check any welcome emails for links. If the link remains missing, contact Octopus support via the in-app help centre or online help for account-specific assistance.

Can I use someone else’s referral link to join Octopus immediately

Yes. You can use an existing referral link to sign up and receive the referral reward. Example link you can use right away: https://share.octopus.energy/dusk-foal-263

When is the £50 referral credit applied

The £50 credit is applied after the referred customer’s first bill has been issued and paid according to Octopus’s referral terms. Timing may vary slightly depending on meter readings and billing cycles.

Are there restrictions on who can be referred

Referral eligibility is subject to Octopus’s terms and conditions. Typically the referred customer must be a new Octopus customer and meet account eligibility rules. Repeat or corporate accounts may have different rules.

Where can I share my referral link for best results

Best performing channels are personalised messages, email to friends and family, private groups, blog posts, and pinned social profiles. Use contextual copy that explains the £50 saving and links to the referral URL.

Octopus Refer A Friend — Complete Guide

Christian Pollitt
Dec 3, 2025
2 min read

The Octopus Refer A Friend programme gives both the referrer and the new customer £50 account credit when the new customer signs up using a verified Octopus share link. This guide explains how the scheme works, common pitfalls that stop rewards posting, and the exact steps you should follow to maximise success.

How the referral works

Octopus issues a unique share link like this Friend referral | Octopus Energy that contains the tracking token. For the reward to apply, the new customer must sign up directly via that share link on Octopus’s website — signups via third‑party comparison sites typically do not qualify because the referral token can be replaced during the process. After the switch completes and the new customer’s first Direct Debit is taken, the £50 credit is applied to both accounts; timing can vary depending on the switch process and previous supplier delays.

Practical checklist to ensure you get paid

Share the full Octopus share link (don’t shorten or copy only part of it).
Open the link in a fresh browser tab and complete sign‑up on Octopus’s site.
Avoid comparison sites or third‑party sign‑up flows that can overwrite tracking.
Keep the confirmation email and note the sign‑up date so you can escalate if needed. These simple steps reduce tracking failures and speed resolution if credit is missing.

FAQ

Q: How long until the £50 appears?

A: Typically after the switch completes and the first Direct Debit is taken; timing varies with supplier processing times.

Q: Can I share the link publicly?

A: You can, but private messages convert better and reduce spam complaints; Octopus also restricts some promotional channels in their terms.

Q: What if the credit doesn’t appear?

A: Confirm the friend used the share link and the switch completed; if so, contact Octopus support with the sign‑up email and date — keep your confirmation emails handy.

Use the verified link: Friend referral | Octopus Energy

👉 Already a customer? Log in to get your referral link

👉 Not yet with Octopus? Use a referral link to join and get £50 credit!

Let me know if you'd like help crafting a high-converting landing page or social post to promote your referral link!

Octopus Refer A Friend — Complete Guide

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