Where in the Octopus app do I find my referral code

Open the Octopus Energy app, sign in with the email you used to register, tap Account or the menu, then select Refer a friend or Share and earn. Your personal referral link or a visible button to copy it will be shown there.

Where on the Octopus website is the referral link located

Sign in at octopus.energy, go to your dashboard, and look for Refer a friend, Share and earn, or Account credits. The referral link is usually presented with share buttons for easy copying.

I still cannot find my referral code What should I check first

Confirm your account is active and on supply. Ensure you are logged in with the same email used for signup. If you recently switched suppliers, wait until the move-in or start-of-supply is confirmed because the referral section often appears only after supply is live.

What if my referral link is missing after my account is active

Clear app cache or log out and back in, try the website instead of the app, and check any welcome emails for links. If the link remains missing, contact Octopus support via the in-app help centre or online help for account-specific assistance.

Can I use someone else’s referral link to join Octopus immediately

Yes. You can use an existing referral link to sign up and receive the referral reward. Example link you can use right away: https://share.octopus.energy/dusk-foal-263

When is the £50 referral credit applied

The £50 credit is applied after the referred customer’s first bill has been issued and paid according to Octopus’s referral terms. Timing may vary slightly depending on meter readings and billing cycles.

Are there restrictions on who can be referred

Referral eligibility is subject to Octopus’s terms and conditions. Typically the referred customer must be a new Octopus customer and meet account eligibility rules. Repeat or corporate accounts may have different rules.

Where can I share my referral link for best results

Best performing channels are personalised messages, email to friends and family, private groups, blog posts, and pinned social profiles. Use contextual copy that explains the £50 saving and links to the referral URL.

What Is an Octopus Referral Code and How to Use a Verified Link

Christian Pollitt
Dec 3, 2025
2 min read

What an Octopus referral code actually is:

Octopus doesn’t use a short numeric coupon; the referral is embedded in a share link (it typically looks like Friend referral | Octopus Energy) that contains the tracking token Octopus uses to credit both referrer and referee. Using the full share link is essential because the tracking token is what triggers the referral reward.

How the referral process works

When a new customer signs up directly via the Octopus share link, Octopus applies the referral reward (currently £50 for referrer and referee in standard offers) after the switch completes and the first Direct Debit is taken. Sign‑ups routed through third‑party comparison sites often overwrite tracking and therefore usually do not qualify for the referral credit.

Why a verified link matters for conversions

Shortened or altered links, or links posted on comparison platforms, introduce failure points. A verified share link reduces the chance of tracking failure and gives you a clear audit trail (confirmation email, sign‑up date) if you need to escalate with Octopus support. Trust and clarity increase conversions — people are more likely to click a link when they see it’s official and backed by support.

Common mistakes that break referral tracking

Using comparison sites instead of the direct share link; these often replace the referral token.
Sharing partial or shortened URLs that strip the tracking token.
Not keeping the confirmation email — that email is the key piece of evidence if the reward doesn’t post.

Quick checklist to share a working referral link

Share the full Octopus share link (no shortening).
Ask the friend to open it in a fresh browser tab and complete sign‑up on Octopus’s site.
Keep the confirmation email and note the sign‑up date.
If the reward doesn’t appear after the switch completes, contact Octopus with the sign‑up email and date.

FAQ

Q: What does an Octopus referral code look like?

A: It’s part of a share link such as Friend referral | Octopus Energy, not a short numeric code.

Q: When will the £50 appear?

A: The credit usually posts after the switch completes and the first Direct Debit is taken; timing can vary with supplier processing.

Q: Can I share the link publicly?

A: Yes, but private messages convert better and some platforms restrict promotional links; always use the official share link to avoid tracking issues.

CTA: Use this verified Octopus referral link to claim £50: Friend referral | Octopus Energy

👉 Already a customer? Log in to get your referral link

👉 Not yet with Octopus? Use a referral link to join and get £50 credit!

Let me know if you'd like help crafting a high-converting landing page or social post to promote your referral link!