Is Octopus Energy Good? My Honest Review After Switching (2026)
- Ross Preen
- Jul 24
- 3 min read
Updated: Jul 24
Is Octopus Energy good? It's a question I asked myself before switching. Like most people, I wanted a supplier that offered competitive prices, a good mobile app and customer service that didn't leave me waiting for hours.
After using Octopus Energy myself, I can honestly say it's been a positive experience. This isn't a paid review or sponsored article. It's simply my own experience as an Octopus customer who also charges a Tesla at home.
If you decide Octopus Energy is right for you, you can currently receive £50 account credit by using my verified referral link before completing your switch.
Claim your £50 here: https://share.octopus.energy/dusk-foal-263
Is Octopus Energy Good?
Yes, in my experience it is.
There are plenty of energy suppliers to choose from, but what has kept me with Octopus isn't just the price. It's how easy everything is to manage.
The website is straightforward, the app works well and I've never felt like I'm fighting with the company just to manage my account.
For me, that's worth a lot.
Why I Switched to Octopus Energy
When looking for a new supplier I wanted:
Competitive prices
An easy to use app
Clear billing
Good customer support
Smart tariffs for electric vehicles
Renewable electricity
Octopus ticked every box.
Since switching I've had no reason to move elsewhere.
Charging My Tesla With Octopus Energy
One of the biggest reasons I stayed with Octopus is because I own a Tesla.
Having a supplier that understands electric vehicles makes a huge difference.
I'm currently tracking exactly how much it costs to charge my Tesla at home over an entire month using my Pod Point charger. Rather than relying on estimates, I'm recording every charging session and the exact electricity cost.
I'll be publishing the full results soon, including:
Total electricity used
Total charging cost
Cost per mile
Miles per kWh
Comparison against petrol
Real world data is far more useful than guessing.
The Octopus Energy App
The app is one of the best parts of the service.
I regularly use it to:
Check my energy usage
View bills
Monitor payments
Submit meter readings
Manage my account
Everything is easy to find and I've never had any problems using it.
Customer Service
Customer service is something many people overlook until they actually need it.
Fortunately, my experience has been good.
Communication has been clear and I haven't had the frustrating experiences I've had with previous suppliers.
No company gets everything right all the time, but I've been happy with the service I've received.
If you're still asking "is Octopus Energy good?", my answer is yes based on my own experience over the last few years.
Is Octopus Energy Cheap?
That's difficult to answer because energy prices change regularly.
Rather than asking who is cheapest today, I'd suggest asking which supplier offers the best overall value.
For me that includes:
Fair pricing
Good customer support
Easy account management
Useful smart tariffs
Reliable billing
A quality mobile app
When you look at everything together, Octopus offers excellent value.
Is Octopus Energy Worth Switching To?
If you're looking for:
Better customer service
A simple mobile app
Competitive tariffs
Smart EV charging options
Renewable electricity
A supplier that's easy to deal with
then I'd certainly recommend considering Octopus Energy.
Everyone's circumstances are different, but based on my own experience I have no regrets about switching.
Frequently Asked Questions
Is Octopus Energy reliable?
I've found the service reliable with no issues managing my account or receiving bills.
Is Octopus Energy good for electric vehicles?
Yes. If you own an electric car, Octopus offers several tariffs designed specifically for EV owners, making it one of the better suppliers to consider.
Is Octopus Energy cheaper than British Gas?
That depends on the tariffs available at the time. Prices change regularly, so it's always worth comparing current offers rather than assuming one supplier is always cheaper.
Can I get £50 for switching?
Yes. Eligible new customers can currently receive £50 account credit by using a valid Octopus Energy referral link before completing their switch.
So, is Octopus Energy good? For me, absolutely. It has been reliable, easy to use and offers everything I want from an energy supplier.
Final Thoughts
After using Octopus Energy myself, I'd happily recommend it.
What keeps me with them isn't just one thing. It's the overall experience. The app works well, the customer service has been good, the billing is straightforward and it fits perfectly with owning an electric vehicle.
I'm also sharing my real charging costs and experiences here on the website, so if you're interested in electric cars or saving money on your energy bills, there'll be plenty more to come.
If you decide to switch, you can use my verified referral link below to receive the current £50 account credit (subject to Octopus Energy's referral terms).
Get your £50 Octopus Energy credit here: https://share.octopus.energy/dusk-foal-263


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