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Is Octopus Energy Good? My Honest Review After Switching (2026)

  • Writer: Ross Preen
    Ross Preen
  • Jul 24
  • 3 min read

Updated: Jul 24

Is Octopus Energy good? It's a question I asked myself before switching. Like most people, I wanted a supplier that offered competitive prices, a good mobile app and customer service that didn't leave me waiting for hours.

After using Octopus Energy myself, I can honestly say it's been a positive experience. This isn't a paid review or sponsored article. It's simply my own experience as an Octopus customer who also charges a Tesla at home.


If you decide Octopus Energy is right for you, you can currently receive £50 account credit by using my verified referral link before completing your switch.


Is Octopus Energy Good?

Yes, in my experience it is.

There are plenty of energy suppliers to choose from, but what has kept me with Octopus isn't just the price. It's how easy everything is to manage.

The website is straightforward, the app works well and I've never felt like I'm fighting with the company just to manage my account.

For me, that's worth a lot.


Why I Switched to Octopus Energy

When looking for a new supplier I wanted:

  • Competitive prices

  • An easy to use app

  • Clear billing

  • Good customer support

  • Smart tariffs for electric vehicles

  • Renewable electricity

Octopus ticked every box.

Since switching I've had no reason to move elsewhere.


Charging My Tesla With Octopus Energy

One of the biggest reasons I stayed with Octopus is because I own a Tesla.

Having a supplier that understands electric vehicles makes a huge difference.

I'm currently tracking exactly how much it costs to charge my Tesla at home over an entire month using my Pod Point charger. Rather than relying on estimates, I'm recording every charging session and the exact electricity cost.

I'll be publishing the full results soon, including:

  • Total electricity used

  • Total charging cost

  • Cost per mile

  • Miles per kWh

  • Comparison against petrol

Real world data is far more useful than guessing.


The Octopus Energy App

The app is one of the best parts of the service.

I regularly use it to:

  • Check my energy usage

  • View bills

  • Monitor payments

  • Submit meter readings

  • Manage my account

Everything is easy to find and I've never had any problems using it.


Customer Service

Customer service is something many people overlook until they actually need it.

Fortunately, my experience has been good.

Communication has been clear and I haven't had the frustrating experiences I've had with previous suppliers.

No company gets everything right all the time, but I've been happy with the service I've received.


If you're still asking "is Octopus Energy good?", my answer is yes based on my own experience over the last few years.


Is Octopus Energy Cheap?

That's difficult to answer because energy prices change regularly.

Rather than asking who is cheapest today, I'd suggest asking which supplier offers the best overall value.

For me that includes:

  • Fair pricing

  • Good customer support

  • Easy account management

  • Useful smart tariffs

  • Reliable billing

  • A quality mobile app

When you look at everything together, Octopus offers excellent value.


Is Octopus Energy Worth Switching To?

If you're looking for:

  • Better customer service

  • A simple mobile app

  • Competitive tariffs

  • Smart EV charging options

  • Renewable electricity

  • A supplier that's easy to deal with

then I'd certainly recommend considering Octopus Energy.

Everyone's circumstances are different, but based on my own experience I have no regrets about switching.


Frequently Asked Questions

Is Octopus Energy reliable?

I've found the service reliable with no issues managing my account or receiving bills.


Is Octopus Energy good for electric vehicles?

Yes. If you own an electric car, Octopus offers several tariffs designed specifically for EV owners, making it one of the better suppliers to consider.


Is Octopus Energy cheaper than British Gas?

That depends on the tariffs available at the time. Prices change regularly, so it's always worth comparing current offers rather than assuming one supplier is always cheaper.


Can I get £50 for switching?

Yes. Eligible new customers can currently receive £50 account credit by using a valid Octopus Energy referral link before completing their switch.


So, is Octopus Energy good? For me, absolutely. It has been reliable, easy to use and offers everything I want from an energy supplier.


Final Thoughts

After using Octopus Energy myself, I'd happily recommend it.

What keeps me with them isn't just one thing. It's the overall experience. The app works well, the customer service has been good, the billing is straightforward and it fits perfectly with owning an electric vehicle.

I'm also sharing my real charging costs and experiences here on the website, so if you're interested in electric cars or saving money on your energy bills, there'll be plenty more to come.


If you decide to switch, you can use my verified referral link below to receive the current £50 account credit (subject to Octopus Energy's referral terms).

Get your £50 Octopus Energy credit here: https://share.octopus.energy/dusk-foal-263


Is Octopus Energy good? Honest review after switching in 2026 featuring the Octopus Energy app and Tesla home charging.

 
 
 

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Octopus Referrals

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Please note that everything on this website is my own opinion. Do not use my  Octopus referral code if your intention is to be referred by one of your friends. If you sign up using my referral code, I’ll also earn £50.

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